Vendor Terms of Service

FOOD TRUCK FINDER L.L.C.

VENDOR TERMS OF SERVICE

Effective Date: 1 September 2026

Last Updated: 1 September 2026

Applicable to: https://www.food-truck-finder.com and the Food Truck Finder mobile applications for iOS and Android

1. PARTIES, SCOPE AND ACCEPTANCE

1.1 These Vendor Terms of Service (the “Vendor Terms”) govern the relationship between Food Truck Finder L.L.C., a limited liability company organised under the laws of the State of Michigan with its principal place of business at 2878 Valley SPring Ln SE, Caledonia, MI, 49316 (“Food Truck Finder”, “we”, “us” or “our”), and the food business that registers a vendor account and maintains a listing on the Service (“Vendor”, “you” or “your”).

1.2 By creating a vendor account, claiming a listing, or publishing any content through the vendor dashboard or vendor tools, you accept these Vendor Terms and confirm that you are authorised to bind the food business concerned.

1.3 These Vendor Terms supplement our Terms and Conditions at https://www.food-truck-finder.com/legal/terms, our Privacy Policy, our Community and Review Guidelines and our Copyright Policy. Where these Vendor Terms conflict with the Terms and Conditions in relation to Vendor activity, these Vendor Terms prevail.

1.4 These Vendor Terms are a business to business agreement. You confirm that you are entering into them for the purposes of a trade or business and not as a consumer.

1.5 We may amend these Vendor Terms on not less than thirty days notice sent to the email address on your account, except where a shorter period is required to address a legal, security or safety issue. If you do not accept an amendment, you may close your account before it takes effect.

2. THE VENDOR OFFERING

2.1 A vendor account allows you to create and maintain a business listing, publish menus, prices, photographs, operating hours and planned schedules, announce specials, share the live operating location of a mobile food unit, view engagement analytics and respond to reviews.

2.2 We provide discovery and presentation services only. We do not sell food, process orders, take payment, handle goods or act as your agent, distributor, franchisor or employer. Every sale of food or beverage is concluded directly between you and the customer at your location.

2.3 The relationship between us is that of independent contracting parties. Neither party may hold itself out as having authority to bind the other.

2.4 We do not guarantee any level of visibility, traffic, impressions, saves, reviews, ranking, customer volume, revenue or business outcome. Any figure we publish about platform reach, city coverage or user numbers is an estimate and is not a representation on which you may rely.

2.5 We may create an unclaimed preliminary listing for a food business from publicly available information. The operator of that business may claim, correct or request removal of the listing by contacting josh@food-truck-finder.com.

3. VENDOR ELIGIBILITY AND VERIFICATION

3.1 You must be at least eighteen years of age, must operate a lawful mobile or temporary food business, and must be authorised to publish the content you submit.

3.2 We may ask you to verify your identity, your authority to act for the business, your business registration, or your possession of any permit, licence or certificate before your listing is published or at any time afterwards.

3.3 We may decline to publish, or may remove, a listing where verification is not provided, where the information supplied is inconsistent, or where we reasonably believe the listing is fraudulent or misleading.

4. VENDOR WARRANTIES CONCERNING LICENSING, FOOD SAFETY AND INSURANCE

4.1 You represent and warrant, on a continuing basis, that you hold and will maintain every licence, permit, registration, health department authorisation, food handler certification, commissary agreement, fire safety approval, vehicle registration and local trading consent required for the operation of your business in each location in which you operate.

4.2 You represent and warrant that you comply with all applicable food safety, hygiene, temperature control, labelling, allergen disclosure, nutritional disclosure, weights and measures, pricing display, tax and employment laws applicable to your business, in each jurisdiction in which you operate.

4.3 You represent and warrant that you maintain commercial general liability insurance and any product liability, motor vehicle and employer’s liability insurance required by law or reasonably appropriate to your operations, and you will provide evidence of cover on request.

4.4 You are solely responsible for the safety, quality, preparation, handling and fitness for consumption of everything you sell, and for the accuracy of all ingredient, allergen and dietary information you publish.

4.5 We do not verify, inspect, audit, certify or endorse your premises, equipment, personnel, credentials or products, and nothing in the operation of the Service should be understood by you or by any customer as our doing so.

4.6 You must notify us promptly at josh@food-truck-finder.com if a licence or permit is suspended, revoked or not renewed, if you are ordered to cease trading, or if you become aware of a food safety incident connected with your business that has resulted or may result in illness or injury.

5. LISTING CONTENT AND ACCURACY

5.1 You must ensure that your listing is accurate, current, complete and not misleading, and that menus, prices, hours, planned locations and specials are updated promptly when they change.

5.2 Prices displayed must be the prices you charge, and you must clearly state where taxes, service charges, card surcharges or minimum spends apply. Comparative, discount and promotional claims must be substantiated and must comply with applicable advertising law.

5.3 Photographs must depict your own food, unit or premises, must not be materially retouched in a way that misrepresents the product, and must not be taken from another business or from stock imagery in a way that suggests they are your own.

5.4 Dietary and allergen labels such as vegetarian, vegan, gluten free, halal or kosher must be accurate and must be supported by your actual preparation practices, including your controls against cross contamination.

5.5 You must not publish content that is unlawful, offensive, discriminatory, misleading or infringing, that impersonates another business, or that includes the contact details or branding of a competitor.

5.6 We may edit your listing for length, formatting, category placement, spelling or image dimensions, and may remove content that breaches these Vendor Terms. We are not obliged to review listings and do not assume responsibility for their accuracy by exercising these rights.

6. LOCATION SHARING

6.1 Live location sharing is optional. When you enable it, the position of the mobile food unit is collected while sharing is on and is published to users on the live map.

6.2 You must enable location sharing only in respect of a unit you operate, must switch it off when you cease trading for the day, and must not publish a location at which you are not or will not be trading.

6.3 You are responsible for informing any employee or contractor whose device is used for location sharing, and for obtaining any consent required from that person under applicable employment and privacy law. Location sharing must not be used to monitor the personal movements of staff.

6.4 You must not enable location sharing while driving. Location updates must be made when the vehicle is safely stationary.

6.5 You are responsible for ensuring that trading at any published location is lawful and permitted by the owner or controller of the site and by the relevant municipal authority.

7. REVIEWS AND VENDOR RESPONSES

7.1 Customers may publish star ratings and written reviews about your business. You may publish a response to any review.

7.2 You must not write, commission, purchase, sell, exchange, procure or fabricate reviews, offer any payment, discount, free item, prize entry or other incentive that is conditioned on a review being written or on a review expressing a particular sentiment, ask employees, family members, owners or associates to review your business without a clear and conspicuous disclosure of the connection, or publish reviews of a competing business.

7.3 You must not attempt to suppress a lawful review, including by contacting a reviewer to pressure them to withdraw or amend it, by using contractual clauses that penalise customers for reviewing, or by submitting false reports of policy breach.

7.4 These obligations reflect the Federal Trade Commission’s Rule on the Use of Consumer Reviews and Testimonials, 16 CFR Part 465, and section 5 of the Federal Trade Commission Act, 15 U.S.C. 45. Breach may result in removal of your listing and may expose you to independent regulatory liability.

7.5 Vendor responses must be professional. You must not disclose a customer’s personal information, threaten a customer, or use a response to publish advertising unrelated to the matter raised.

7.6 We do not remove reviews because they are unfavourable. Reviews are removed only in accordance with the published criteria in our Community and Review Guidelines. You may report a review that you believe breaches those guidelines at josh@food-truck-finder.com.

7.7 Aggregate ratings, review counts and ranking positions are generated by us and remain our property. We may recalculate them, and may exclude reviews we assess to be inauthentic.

8. INTELLECTUAL PROPERTY AND CONTENT LICENCE

8.1 You retain ownership of your business name, marks, menus, photographs and other content you submit (“Vendor Content”).

8.2 You grant us a worldwide, non-exclusive, royalty free, fully paid, transferable and sublicensable licence to host, store, reproduce, resize, reformat, adapt for display, publish, distribute, publicly display and otherwise use Vendor Content for the purposes of operating, providing, securing, promoting and marketing the Service, including in app store listings, social media, press materials and advertising for the Service.

8.3 The licence in clause 8.2 continues while your listing is published and, in respect of materials already incorporated into marketing already distributed, for a reasonable period afterwards. We will cease new promotional use of your Vendor Content within a reasonable period of your written request.

8.4 You represent and warrant that you own or are licensed to use all Vendor Content, including photographs taken by third party photographers, fonts, artwork and music, and that its use by us in accordance with these Vendor Terms will not infringe the rights of any person.

8.5 You may describe your presence on the Service in your own marketing using the phrase “Find us on Food Truck Finder” and any badge we make available, in accordance with any brand guidelines we publish. You must not otherwise use our name, logo or marks, or suggest that we endorse, certify or inspect your business.

8.6 We own all rights in the Service, in the compilation and arrangement of listings, in aggregate ratings and rankings, and in analytics we generate. Nothing in these Vendor Terms transfers any of those rights to you.

9. DATA PROTECTION AND CUSTOMER INFORMATION

9.1 Each party is independently responsible for its own compliance with applicable privacy law. We are not your processor or service provider, and you are not ours.

9.2 We do not provide you with the contact details, device identifiers or location history of consumer users. Analytics are provided to you in aggregate form.

9.3 Where a customer voluntarily provides you with personal information, whether in person or through a review response, you are responsible for handling that information in accordance with applicable law and your own privacy notice.

9.4 You must not scrape, extract, harvest or store personal information from the Service, must not use the Service to build a marketing list, and must not contact reviewers outside the Service without their consent.

9.5 You must notify us at josh@food-truck-finder.com without undue delay if you become aware of any unauthorised access to your vendor account.

10. FEES, FREE LISTINGS AND FUTURE PAID PLANS

10.1 As at the Effective Date, a basic listing is provided free of charge. There is no setup fee, no contract minimum and no credit card requirement for a basic listing.

10.2 We may introduce paid vendor plans, including enhanced analytics, featured placement and promotional tools, and may introduce transaction based features. Nothing in these Vendor Terms obliges us to offer any feature free of charge indefinitely.

10.3 Any paid plan will be offered on supplementary terms presented before purchase, which will state the price, the billing period, the renewal mechanism, the cancellation method and the refund position, and which will require your express agreement before any charge is made.

10.4 Where a plan renews automatically, we will provide the advance renewal notice and the online cancellation mechanism required by applicable automatic renewal legislation in the jurisdictions in which the plan is offered, and cancellation will be available through the vendor dashboard.

10.5 Fees are stated exclusive of applicable sales tax, use tax, goods and services tax, harmonised sales tax and Quebec sales tax, which will be added where we are required to collect them. You are responsible for all taxes arising from your own sales of food and beverages.

10.6 We may change the price of a paid plan on not less than thirty days notice, effective from the start of the next billing period.

10.7 Any featured or sponsored placement will be identified as such to users, as required by applicable advertising law.

11. YOUR UNDERTAKINGS

11.1 You will operate your business lawfully, safely and in a manner that does not bring the Service into disrepute.

11.2 You will respond to customer complaints raised through the Service in good faith and within a reasonable time.

11.3 You will not use the Service to solicit users to a competing platform, to advertise unrelated goods or services, or to distribute unlawful, adult or age restricted products without holding the relevant authorisations and applying the required verification.

11.4 You will not manipulate engagement metrics, create multiple listings for the same unit, or claim a listing for a business you do not operate.

11.5 You will comply with all applicable laws on advertising, pricing, consumer protection, unfair or deceptive practices, and, where you sell to consumers in Quebec, with the Consumer Protection Act (Quebec), CQLR c. P-40.1.

12. SUSPENSION, REMOVAL AND TERMINATION

12.1 You may close your vendor account at any time through the vendor dashboard or by contacting josh@food-truck-finder.com. Closure takes effect within a reasonable period, and any prepaid fee for a paid plan will be handled in accordance with the terms of that plan.

12.2 We may suspend or remove your listing, or terminate your account, immediately where we reasonably believe that you have breached clause 4, 5, 6, 7 or 11, that your continued presence presents a risk to public health or safety, that your listing is fraudulent, or that suspension is required by law or by order of a competent authority.

12.3 In other cases we will give you not less than fourteen days notice and, where the breach is capable of remedy, an opportunity to remedy it.

12.4 We may terminate a free listing for convenience on thirty days notice.

12.5 On termination, your listing will be unpublished, your licence to use our marks ends, and clauses 8.6, 9, 13, 14, 15, 16 and 17 survive.

12.6 Where we suspend or remove a listing, we will state the reason and the route to seek reconsideration, unless notice is prohibited by law or would compromise an investigation. Requests for reconsideration may be sent to josh@food-truck-finder.com.

13. DISCLAIMERS

13.1 The Service and the vendor tools are provided on an as is and as available basis. To the maximum extent permitted by law we disclaim all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose, accuracy and non-infringement.

13.2 We do not warrant uninterrupted or error free operation, the accuracy of positioning technology, the delivery of any notification, the accuracy of analytics, or the conduct of any user.

13.3 We are not responsible for any act or omission of a customer, including a customer who does not attend, who leaves an unfavourable review, or who behaves unlawfully.

14. LIMITATION OF LIABILITY

14.1 To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profit, revenue, goodwill, business opportunity, anticipated saving or data.

14.2 To the maximum extent permitted by law, our aggregate liability arising out of or in connection with these Vendor Terms and the Service will not exceed the greater of the total fees paid by you to us in the twelve months preceding the event giving rise to the claim and five hundred United States dollars.

14.3 The limitations in this clause do not apply to liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited.

14.4 Clause 14.1 does not limit your liability under clause 15.

15. INDEMNITY

15.1 You will indemnify and hold harmless Food Truck Finder L.L.C. and its members, officers, employees, contractors and agents from and against all claims, liabilities, damages, losses, fines, penalties, costs and expenses, including reasonable legal fees, arising out of or in connection with any food or beverage you supply, including any claim of illness, allergic reaction, contamination or injury, any breach by you of clause 4, 5, 6, 7, 8, 9 or 11, any inaccuracy in your listing, any claim that Vendor Content infringes the rights of a third party, any claim by an employee, contractor or customer of yours, and any regulatory or enforcement action relating to your business.

15.2 We will notify you of any claim to which this indemnity applies, will not settle it without your consent, not to be unreasonably withheld, and will allow you to assume the defence with counsel reasonably acceptable to us, provided that we may participate at our own expense.

16. CONFIDENTIALITY

16.1 Each party may receive information of the other that is marked confidential or that would reasonably be understood to be confidential, including unreleased features, pricing not publicly offered and analytics methodology.

16.2 Each party will use the other’s confidential information only for the purposes of these Vendor Terms and will not disclose it except to personnel and advisers who need to know it and who are bound by comparable obligations.

16.3 These obligations do not apply to information that is or becomes public without breach, that was lawfully known before disclosure, that is independently developed, or that must be disclosed by law, provided that the disclosing party is given notice where lawful.

16.4 These obligations continue for three years after termination.

17. GOVERNING LAW, DISPUTES AND GENERAL

17.1 These Vendor Terms are governed by the laws of the State of Michigan and the federal laws of the United States applicable in it, without regard to conflict of laws principles.

17.2 Before commencing proceedings, the parties will attempt to resolve any dispute through good faith discussion between senior representatives for a period of thirty days.

17.3 Any dispute not resolved under clause 17.2 will be resolved by final and binding individual arbitration before a single arbitrator administered by a recognised arbitral institution under its commercial rules, seated in Michigan, and conducted in English. The Federal Arbitration Act, 9 U.S.C. 1 and following, governs this clause. Either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information, and either party may bring an individual claim in small claims court.

17.4 Each party waives any right to participate in a class, collective, consolidated or representative proceeding. Where a Vendor is resident in Canada and this waiver or the arbitration requirement would be unenforceable under the law of the province or territory of residence, the dispute may instead be determined by the courts of that province or territory, and, for a Vendor resident in Quebec, the laws applicable in Quebec govern.

17.5 Neither party is liable for failure or delay caused by an event beyond its reasonable control, including natural disaster, severe weather, fire, epidemic, war, civil unrest, strike, governmental action, failure of telecommunications or power, or cyber attack.

17.6 You may not assign these Vendor Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.

17.7 If any provision is held unenforceable it will be modified to the minimum extent necessary or severed, and the remainder will continue in force.

17.8 These Vendor Terms, together with the documents referred to in clause 1.3 and any supplementary terms for a paid plan, constitute the entire agreement between the parties in relation to their subject matter.

17.9 It is the express wish of the parties that these Vendor Terms and all related documents be drawn up in English. Il est la volonte expresse des parties que la presente convention ainsi que les documents qui s’y rattachent soient rediges en anglais.

17.10 Notices to us must be sent to josh@food-truck-finder.com or to Food Truck Finder L.L.C. at 2878 Valley Spring Ln SE, Caledonia, MI, 49316. Notices to you will be sent to the email address on your vendor account.